FAQs

Training programmes are designed for the horse or rider with goals for serious progression.

These programmes are billed at the beginning of each month and my training schedule is built around those horses or students on a priority basis in the calendar.

Typically programmes provide a discount to the overall costs of training but clients must remain current on invoice payments to remain eligible for programme savings.

Training sessions do NOT roll over month to month, and there are no refunds offered on training packages for missed days or rides.

Every attempt will be made to reschedule rides based on sudden life changes and calendar shifts (see more under cancellation / rescheduling policy).

In the event of circumstances beyond human control - such as horrible weather - delaying sessions that cannot be rescheduled, an evaluation will be made across all clients and Articulate Equestrian will work to find a mutually equitable way to offer a services recoup.

Life happens; sometimes the schedule has to flex.

Please contact us with 24 hours warning or more to reschedule.

• For singular services, such as a hoofcare visit, horse clipping, or non-programme lesson, can be rescheduled by simply sending a message and coordinating a new date

• For services as part of a monthly programme, such as training or lessons, a session reschedule within the week will be attempted where my calendar allows. If a new session time cannot be coordinated, the session will turn into a training ride at my calendar’s convenience

The safety of riders, horses, and handlers is always the first priority when it comes to weather.

If weather will be an impact for a day’s schedule, I’ll reach out to coordinate as soon as the weather solidifies.

• For single services, a new date will be coordinated at that time

• For monthly programmes, a session reschedule within the week will be attempted, but if we can’t coordinate the session will turn into a training ride at my calendar’s convenience

We try to keep pricing fair and consistent. Depending on how far a given location is from my home farm, visits may incur a distance fee - however this will be discussed prior to service booking.

Training prices may reflect distance fees, ring fees, or other overhead that is agreed upon with the host stable.

Invoices for recurring clients are sent on or before the first day of each month for service programmes (like a training package) in the following month or singular services (like a trace clip) rendered in the prior month.

• Invoices are sent to the client’s email on or before the first of a given month.

• Invoices are due by the 7th of any given month.

• Invoices paid later than the 7th of a given month will be subject to a $5/day late fee.

• Clients incurring a late status on invoices habitually will be ineligible for programme discounts and priority scheduling.

It is advisable that all horses in active work and geared towards competition are insured. Injuries can happen at any time, even in the most experienced hands - insurance helps make the next steps easier for you and your beloved equine.

As unfortunate as an injured horse is, monthly programmes do not offer refunds.

In these situations, please reach out as soon as possible to discuss options. Another horse may be suitable for continued lessons for the rider, or training sessions can be converted to rehab sessions to aid your horse’s recovery.